Use Cases
One canvas. Every team that lives or dies by a workflow.
Quokka is deliberately generic where it counts. If your work is a series of steps, handoffs, and tools — you can map it here, and you can find what's ready for AI.
By function
Pick the team. The principles are the same; the workflows are specific.
GTM & Sales Ops
Map the lead-to-close pipeline. Find where reps lose time on data entry, manual research, or handoffs that AI can take over.
- Lead capture → routing → SDR sequence → AE handoff → close
- Outbound prospecting workflow with enrichment, sequencing, and reply triage
- Renewal pipeline: usage signals → CSM outreach → quote → close
RevOps
Catalog every tool in the stack and the workflows it powers. Spot the duplicate tools, the orphaned steps, and the manual ETL that's begging for automation.
- Lead scoring + routing logic across Marketo, Salesforce, Outreach
- Quote-to-cash flow: configure → approval → contract → invoice
- Forecast roll-up: rep input → manager review → CRO consolidation
Finance & Accounting
Diagram the month-end close cycle. Surface the bottlenecks — the steps where you wait on humans, paste between systems, or re-check the same numbers.
- Month-end close: reconciliations, accruals, consolidations, reviews
- AP workflow: invoice intake → coding → approval → payment
- Revenue recognition: contract review → ASC 606 schedule → posting
Customer Success
Map onboarding handoffs and the renewal motion. Identify the touchpoints customers feel and the ones they don't — where AI can quietly handle the routine.
- Implementation: kickoff → discovery → config → training → go-live
- Health-score-driven outreach with automatic playbook triggers
- Churn save: at-risk alert → investigation → exec sponsor → save plan
People Ops
From candidate → offer → onboard → first 30 days. Map the recruiting funnel and onboarding handoffs to spot the dead air that costs you new hires.
- Recruiting: sourcing → screen → interview loop → debrief → offer
- Onboarding: pre-boarding → day-1 → systems access → first project
- Performance review cycle: self-review → manager → calibration → comp
Procurement & Vendor Mgmt
Map purchase requests, vendor onboarding, and renewals. The contract pipeline is full of steps AI can pre-summarize, pre-fill, and pre-flag.
- PR → PO → invoice match → payment
- New vendor onboarding: security review → DPA → MSA → setup
- SaaS renewal: usage audit → negotiation → contract → finance
By industry
Different verticals, same problem: knowing which steps are ready for AI requires actually seeing the steps.
B2B SaaS
The original use case. Map your funnel, your renewals, your onboarding. Quokka was built by operators who lived this.
Financial Services
Long, regulated processes with hard handoffs — exactly what benefits most from a documented map before automating.
Manufacturing & Supply Chain
Quote-to-ship, supplier onboarding, quality processes. Where every minute counts and the critical path is the whole business.
Healthcare & Life Sciences
Patient-journey mapping, claims workflows, clinical-ops handoffs. AI-readiness assessment is mandatory before deployment.
Professional Services
Engagement lifecycle from sale to delivery to renewal. Make the invisible repeatable.
Your workflow is probably here.
Start with a blank canvas or one of our templates. Map a real process you own in 5 minutes.
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